July 21, 2026 
Full-time 
📄 Employment Type: Contract – 1 Year
⏰ Experience: 10+ Years
💰 Compensation: Competitive (Based on Experience)
About the Role
We are hiring an experienced Senior Microsoft Dynamics 365 Support Engineer to lead production support for enterprise Microsoft Dynamics 365 CRM environments.
This role involves incident management, CRM administration, production support, integration coordination, vendor communication, and mentoring junior engineers while ensuring platform stability.
Key Responsibilities
- Manage L2/L3 production support
- Resolve CRM incidents
- Coordinate integration changes
- Work with IVR, Mobile, Chatbot and Gateway teams
- Lead junior support engineers
- Maintain CRM documentation
- Create runbooks
- Review deployment activities
- Coordinate with vendors
- Ensure platform availability
Required Skills
- 10+ years of Microsoft Dynamics 365 CRM
- Strong Production Support experience
- Power Platform knowledge
- Power BI
- REST API integrations
- Incident Management
- CRM Configuration
- Workflow troubleshooting
- Vendor Coordination
- Documentation
Nice to Have
- Azure DevOps
- ITIL
- Enterprise CRM Operations
- Agile methodology
What We Offer
- Long-term enterprise project
- Leadership opportunity
- Complex CRM ecosystem
- Competitive compensation
- Collaborative engineering culture
Hiring Process
- Application Review
- Initial HR Call
- Technical Interview
- Final Discussion & Offer
Apply Now
📧 Email: info@elohimsoftwaresolutions.com